Washington Gas Light Company is a regulated natural gas utility providing safe, reliable natural gas service to more than 1.1 million customers throughout Washington, D.C., and in parts of Maryland and Virginia. A subsidiary of WGL, we have been providing energy to residential, commercial and industrial customers for more than 165 years.
Washington Gas provides a number of available services and services by appointment for customers.
If you suspect a natural gas leak or other gas emergency, evacuate the area immediately and call 911 from a safe location.
Natural gas is non-toxic, colorless, odorless and combustible. For your safety, we add an unpleasant odorant called mercaptan to natural gas delivered through Washington Gas’ distribution system. Mercaptan gives natural gas a strong, unpleasant odor so you will be able to detect escaping natural gas.
Call 202-624-6092 to receive our Natural Gas Safety brochure with a scratch-and-sniff sample of mercaptan. Government agencies, schools, businesses, property managers and others are welcome to request multiple copies of the brochure for public education and awareness purposes.
Call 911
Emergency Leak Line: 703-750-1400 or 800-752-7520Because gas traveling through a small portion of our transmission pipeline is not odorized, visible and audible signs of a possible leak are also described below.
Follow the same precautions if you:
We distribute natural gas through a network of underground pipes and service lines. If a leak should occur, it is possible for gas to migrate into buildings, including those without natural gas service.
Note: When calling us from another location to report a natural gas leak or other gas emergency at your home or business, please give the Emergency Leak Line representative the address or phone number where you can be reached, so we can gain unimpeded access to the house or building if necessary.
Responding to Your CallWashington Gas dispatches trained technicians 24 hours a day, seven days a week to address natural gas leaks and other gas emergencies. If a leak poses an immediate threat, the company takes quick action to make the area safe. If a natural gas leak does not pose an immediate threat, the area is made safe and corrective action may be scheduled for a later date. This prioritization process helps the company ensure the safety of all its customers while allocating resources more efficiently, coordinating necessary work with customers’ schedules and minimizing traffic disruptions.
Gas TheftTampering with a natural gas meter is illegal and dangerous. The natural gas meter at your home -- whether located inside or outside -- belongs to Washington Gas. Call our Gas Theft Hotlineat 703-750-4570 if you see suspicious activity involving a Washington Gas meter. The company offers rewards for verified reports of illegal piping connections or stolen meters. You may leave a recorded message with your name and other contact information, but you are not required to identify yourself unless you wish to be considered for the reward. Customers outside of the local calling area may dial 800-752-7520.
Company Details | |
---|---|
Company Name | Washington Gas |
Business Category | Natural Gas |
Address | 6801 Industrial Road Springfield Virginia United States ZIP: 22151 |
President | NA |
Year Established | 1848 |
Employees | 5000 |
Memberships | NA |
Hours of Operation | Monday - Friday: 8 a.m. - 9 p.m. Saturday: 8 a.m. - 4:30 p.m. |
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