North Arkansas Elec Coop, Inc

North Arkansas Electric Cooperative was incorporated in 1939 and just one year later, on June 6th of 1940, energized its first line. As an electric cooperative, NAEC is a private independent electric utility incorporated under the laws of Arkansas. We are owned by the members we serve and governed by a nine member board of directors elected from the membership, which sets policies and procedures that are implemented by the cooperative's professional staff. North Arkansas Electric Cooperative is one of seventeen distribution cooperatives located in Arkansas. Ranked 5th in the state, NAEC serves approximately 36,000 member accounts in Northern Arkansas. With over 4,500 miles of power line and 27 different substation sites, North Arkansas Electric Cooperative provides electric service in parts of seven different counties. North Arkansas Electric Cooperative is headquartered in Salem, Arkansas and operates two other full service offices located in Ash Flat and Mountain Home.

In addition to electric service, North Arkansas Electric Cooperative is involved in community development, small business development and jobs creation, improvement of water and sewer systems, and assistance in delivery of health care and educational services.

In 2000, NAEC became a Touchstone Energy Cooperative, which is an alliance of more than 700 cooperatives in 46 states that collectively deliver power and energy solutions to more than 22 million customers every day. As a member-owned cooperative, we strive to deliver high standards of service to all customers — residential, commercial and industrial. We have a local presence and unique ties to the communities we serve and offer the resources of a nationwide network to bring added value and benefit to customers.

An electric cooperative is a non-profit corporation that is jointly owned by its members. Unlike investor-owned electric utilities which are designed to make a profit for their shareholders, North Arkansas Electric is a non-profit, cooperative based business. It refunds any money collected above the cost of operations to its members in the form of “capital credits”. These credits are refunds assigned annually to your account and refunded as approved by the board of directors when financial conditions permit.

We are governed by a nine-member board of directors. Directors are members, not employees, elected by you. Each year, we mail to all of our members a financial report and notice of our annual business meeting held in June. In addition, we mail a monthly publication called the Messenger with your bill to keep you informed as to the workings of the Cooperative and communicate items of safety and general interest.

Electric Cooperative Quick Facts

The Seven Cooperative Principles

Be sure to check out this great video below - The Electric Cooperative Story - about the formation of electric cooperatives, courtesy of our friends at Our Energy, Our Future.

NAEC can brighten those dark drive ways and front yards by providing members with high-efficiency security lights, which can illuminate areas around your home or business to help keep your family and property safe and secure.  

We can install a light on an existing pole for only $9.78 per month and a small one-time service charge.  Plus, we’ll take care of any repairs and maintenance.  These lights come in various sizes and rates to meet your specific needs.  If you are interested in this service or any of our other services, please call any one of our three local offices for more information. 

Contract Period

Not less than one year for permanently classified service or five years for all other classifications as required in accordance with the provisions set out in the agreement for all night outdoor lighting service.