Minnesota Energy Resources

Minnesota Energy Resources delivers natural gas to 238,000 customers in 179 communities across Minnesota. For more than 80 years, weve grown and changed with the communities we serve.  Our employees are dedicated to delivering natural gas safely and reliably. We look for ways to reduce costs for our customers. And we help our local communities grow even more.

History

• 1932 - Northern Natural Gas formed a division to serve the Rochester area.
• 1980 - The division became an independent company, Peoples Natural Gas (PNG).
• 1985 - PNG was acquired by the Aquila family of utilities and renamed Aquila-MN.
• 2006 - Aquila-MN was acquired by WPS Resources Corporation (now Integrys Energy Group) and renamed Minnesota Energy Resources.
• 2009 - Our appliance repair program was renamed ServiceChoice.
• 2015 - We acquired Alliant Energy Corporations natural gas distribution business in southeast Minnesota.
• 2015 - Integrys Energy Group, Inc. and its operating companies were acquired and now do business as WEC Energy Group. Minnesota Energy Resources continues to operate as a separate utility under the new parent company.

Our values

• At Minnesota Energy Resources, each of us is called upon every day to model the values that guide our business.
• Were committed to conducting business with the highest level of integrity. Were responsible for appropriate governance and management systems to help plan and ethically manage our corporate initiatives.
• We work every day to maintain our status as one of the nations most reliable energy companies.
• By valuing human diversity and treating each other with respect, we maximize individual contributions, organizational effectiveness, and company success.
• Through clear communication and flawless execution, our goal is to satisfy every customer in every transaction — every time.
• We act with a true sense of urgency.

What is natural gas

Natural gas is a hydrocarbon gas mixture. It consists mainly of methane. The gas is extracted from the earth and fed into gathering and transmission lines that bring supplies to all regions of the United States. Natural gas is a clean-burning fuel compared to other fossil fuels. Choosing gas is better for the environment, because it helps avoid an increase in pollutants. Natural gas does not have a color, taste, or odor. It is also non-toxic. We add a special odorant to help you identify gas leaks. The odorant smells like rotten eggs. Natural gas is lighter than air. It vents easier than propane if a leak occurs.

The natural gas delivery system

Every day, natural gas travels through an underground delivery system to get to your home. There are more than 2.4 million miles of natural gas pipelines in the U.S. Theyre practically everywhere. Some pipelines go cross-country, while most are parallel to streets and highways. They are around your home and business. We install above-ground markers to indicate our pipeline 'rights-of-way.'  Our natural gas delivery system has an excellent record of safety and reliability. We test, inspect, monitor and upgrade our system regularly as required by state and federal laws.