RER Fuel Service

At RER, there are no customer services representatives and no automated phone systems. When you call, you’ll speak to a real person immediately.

Reliable Energy Resources started in Bedford in 1977 with one truck and a telephone.  Thanks to loyal and satisfied customers we have grown tremendously since then. We now provide full heating and cooling services to meet all your needs. We specialize in high efficiency quality products. We have full time licensed employees and a building with a fully equipped stock room and offices.

Our Philosophy

This philosophy may sound simple or old-fashioned, but it works. At RER, there are no customer services representatives and no automated phone systems. When you call, you’ll speak to a real person immediately. If you have a problem or concern, you deal directly with us. It’s our company and our reputation at stake, so when we say it will cost a certain amount, which is what it will cost.  When we say you will be satisfied with our work, it means that we are not done with the job until you are.

HOME HEATING OIL DELIVERY

When it comes to heating your home, you want dependability and convenience. With RER you get that and one more important ingredient: Quality. That starts by looking at every delivery, analyzing previous deliveries and consumption rates. When large increases in consumption are found we will contact you to discuss why and or send out a service tech to make sure the system is running correctly. We deliver premium fuel oil, specially treated to increase fuel efficiency and keep tanks and lines cleaner. We also take extra measures like parking our oil trucks in a heated garage overnight to lessen the chance that condensation will form when the oil is delivered to your home. This extends the life of your tank and the quality of fuel stored in it.

Other Standard options included with RER Fuels automatic delivery

• Computerized, weather-controlled deliveries, using your smart K technology
• Automatic Refill (365 days a year)
• Competitively priced heating oil
• 24-hour dispatch
• Complimentary basic service plan for new customers first year which includes a free oil heater tune-up.
• Competitively priced heating equipment service plans.
• Free temperature monitoring devices: loaned to customers on extended winter vacations.
• Quick pay discounts
• Senior citizen discounts
• Budget / even payment plans
• MasterCard/ Visa accepted
• GPS tracked vehicles
• Oil trucks equipped with auto snow chains for dependable winter travel
• Properly maintained, sealed and inspected fuel meters
• Every customers fill pipe is tagged to help prevent miss delivery’s
• Special winter snow routes to ensure your oil delivery before the storm

What RER does for your heating needs:

• Trained, licensed technicians
• Factory trained technicians qualified to repair and service all major heating systems
• RRP lead Certified techs and firm
• EPA HVAC licensed
• Master sheet metal state licensed
• Service contracts to ensure top performance of your system
• Preventive maintenance
• Ground water/geothermal systems
• Duel heat systems
• Gas furnaces
• Gas boilers
• Heat pumps
• Chimney liners
• Power-venters
• High end/ European radiators
• Kick space heaters
• Garage heaters
• Duct testing for air leaks
• Computerized HVAC designs
• Multi zone systems
• State-of-the-art heating systems
• Specializing in older home/historic home HVAC retrofits
• Oil burners
• Oil line certification
• Oil tank cleaning
• Combustion analyzing / efficiency testing
• Energy audits
• Duct blaster testing of duct work
• Full line of replacement parts in stock
• Oil hot air furnaces
• Oil hot water boilers
• Oil tanks
• Waste oil heaters
• Underground oil tank removal
• Solar hot water heating
• Swimming pool heating
• Radiant, in-floor heating and snow melting
• Hybrid Hydro-air heating systems that can work with your central air conditioning