ONEOK, Inc

We are a leading midstream service provider and own one of the nations premier natural gas liquids systems, connecting NGL supply in the Mid-Continent, Permian and Rocky Mountain regions with key market centers and an extensive network of natural gas gathering, processing, storage and transportation assets.  We apply our core capabilities of gathering, processing, fractionating, transporting, storing and marketing natural gas and NGLs through vertical integration across the midstream value chain to provide our customers with premium services while generating consistent and sustainable earnings growth.  Our primary business strategy is to maintain prudent financial strength and flexibility while growing our profits, fee-based earnings and dividends per share with a focus on safe, reliable, environmentally responsible, legally compliant and sustainable operations for our customers, employees, contractors and the public through the following: 

• Operate in a safe, reliable, environmentally responsible and sustainable manner – environmental, safety and health issues continue to be a primary focus for us, and our emphasis on personal and process safety has produced improvements in the key indicators we track. We also continue to look for ways to reduce our environmental impact by conserving resources and utilizing more efficient technologies.

• Maintain prudent financial strength and flexibility while growing our fee-based earnings, dividends per share and cash flows from operations in excess of dividends paid – we operate primarily fee-based businesses in each of our three reportable segments. We continue to invest in organic growth projects to expand in our existing operating regions and provide a broad range of services to crude oil and natural gas producers and end-use markets.

• Manage our balance sheet and maintain investment-grade credit ratings – we seek to maintain investment-grade credit ratings.

• Attract, select, develop, motivate, challenge and retain a diverse group of employees to support strategy execution – we continue to execute on our recruiting strategy that targets professional and field personnel in our operating areas. We also continue to focus on employee development efforts with our current employees and monitor our benefits and compensation package to remain competitive.

100-Plus Years and Counting

Originally founded in 1906 as an intrastate natural gas pipeline business in Oklahoma, today ONEOK is one of the nations premier energy companies involved in the natural gas and natural gas liquids businesses. Our business segments provide safe, reliable energy and services to our diverse customers.  ONEOK is a FORTUNE 500 company and is included in the S&P 500.

Our Values

• Our actions are founded on trust, honesty and integrity through open communications and adherence to the highest standards of personal, professional and business ethics.
• Our commitment to quality drives us to make continuous improvements in our quest for excellence.
• We value diversity, as well as the dignity and worth of each employee, and believe that a diverse and inclusive workforce is critical to our continued success.
• We are committed to creating value for all stakeholders – employees, customers, investors and our communities – through the optimum development and utilization of our resources.
• We provide responsive, flexible service to customers, and commit to preserving the environment, providing a safe workplace and improving the quality of life for employees where they live and work.

Ethics and Compliance

ONEOKs Whistleblower Hotline provides for the submission of complaints or concerns under the Whistleblower Policy regarding financial statement disclosures, accounting, internal accounting controls, or auditing matters and matters arising under the ONEOK Code of Business Conduct and Ethics. The Whistleblower process is intended for employees or others to report complaints or concerns regarding accounting and Code of Business Conduct and Ethics matters within the company. 

Sustainability

As a major operator of midstream assets, we maintain our focus on our stakeholders and our mission to operate in a safe, reliable and environmentally sustainable manner. As we have grown our business and expanded our operational footprint over the last several years, we also have strengthened our commitment to improve our companywide environmental, safety and health performance.  For additional information on our ESH performance and related matters, please review our Corporate Sustainability, Environmental, Social and Governance reports. View our latest report.  During the past several years, stakeholder expectations have continued to increase for ONEOK to operate in a safe and environmentally responsible manner. We take these expectations and challenges seriously, and are proud of our progress in these areas, which compares favorably to our peer midstream energy companies by being in the top quartile of ESG performance as reported in a recent Sustainalytics report.  In our reports, we share information on our successes as well as some areas that need improvement, and offer insight into some of our other ESG-related initiatives.  The largest contributor in making ONEOK a responsible and sustainable company comes from our talented, diverse and experienced employees. We encourage our employees to embrace ONEOK core values of ethics, quality, diversity, value and service and work every day to ensure these values are apparent in all that we do. We are proud of our diversity and inclusion efforts and how weve incorporated them into our business and culture.  While we remain committed to being a good corporate citizen, we continue to explore different opportunities that could have a greater influence in the communities where we operate and where our employees live and work.  We hope this helps you assess for yourself how well ONEOK is doing in these important areas, and we welcome your feedback on these efforts. Thank you for taking the time to learn more about our company.