ComfortSystems

The ComfortSystems phone lines will be undergoing maintenance on Wednesday, August 5th.  Interruption of service is not anticipated but in the event you cannot reach us by phone and need information please reference your customer portal or email pwucustomerservice@duluthmn.gov  ComfortSystems, a division of the City of Duluth Public Works & Utilities Department,  provides the citizens of Duluth with water, sewage, and natural gas services. ComfortSystems also offers our customers appliance service for the repair and maintenance of natural gas appliances. ComfortSystems is committed to providing our customers with a high level of customer service and work diligently to maintain the quality of service our customers have come to expect. Visit our Account Management page to find out more about starting and stopping service, adding new service, security deposits, ending your current account, billing and collection policies, and fees.  Visit our informative energy conservation page for money saving tips and ways to reduce your water and gas bill. Comfort Systems also offers our customers low interest energy loans help with the replacement of old inefficient appliances and other energy saving home improvements. Simply have a question? Our FAQ’s page may have the answer you need.

Gas Pipeline Safety

The federal government establishes minimum pipeline safety standards under the U.S. Code of Federal Regulations (CFR), Title 49 'Transportation', Parts 190 - 199. The Office of Pipeline Safety (OPS), within the U.S. Department of Transportation, Pipeline and Hazardous Materials Safety Administration (PHMSA), has overall regulatory responsibility for hazardous liquid and gas pipelines under its jurisdiction in the United States.  OPS is headquartered in Washington, DC, and supported through five regional offices located in Trenton, NJ; Atlanta, GA; Kansas City, MO; Houston, TX; and Denver, CO. OPS regional directors, pipeline inspectors/investigators, and community assistance and technical services (CATS) managers operate from each of the five OPS regional offices.