Burlington Hydro Inc

Burlington Enterprises Corporation (BEC) is a services company that is wholly owned by the City of Burlington. Burlington Hydro Inc. (BHI) and Burlington Electricity Services Inc. (BESI) are affiliate companies owned by Burlington Enterprises Corporation.  Burlington Hydro serves approximately 67,500 residential and commercial customers in the City of Burlington, delivering electricity into the community through a network of 1,600 kilometres of medium-voltage distribution lines and 32 substations.

BHI's Core Values

At Burlington Hydro we strive to exemplify excellence in every aspect of our business. From the exacting work of our engineers and the professionalism of our customer service representatives, to our resilient operations crews and all those in-between, we work together to deliver value at every level of the organization.  It’s a value proposition that lies at the very core of our company – caring for people and community, and caring about stewardship and sustainability – all with a commitment to continuous improvement in everything we do.

• We interact with customers, employees, the public, and our business partners with integrity and respect, and at all times act in a responsible and professional manner.
• We take pride in making significant contributions to our community by helping to implement and contribute to the City’s ‘Climate Action Plan’, supporting local business development activities, and delivering important safety programs to our schools, among others.
• We value the long term health and sustainability of Burlington Hydro and will assure availability of a future electricity supply that meets customer needs and growth. We value the community we serve and the environment in which we operate, managing environmental risks to eliminate or minimize adverse impacts associated with our business.
• We value a fully integrated business model. We deliver superior products to our customers in a safe and efficient manner, striving for excellence and continuous improvement in all aspects of our business.