Eastern Propane & Oil
PO Box 1800 , 28 Industrial Way , Rochester, New Hampshire, United States

Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island and Vermont. By using the best delivery technology available and providing 24/7/365 service, Eastern is always here for you when you need us for both propane and oil. Family-owned for more than 85 years, Eastern is committed to helping families like yours make energy choices that are safe for your family or business.

History

The Clement Family owned a busy hardware store in town, and decided to try their hand at selling bottled gas for customers to use as an alternate power source for home and outdoor appliances.  The demand for this niche side of the business continued to grow until 1959 when the Clements, then under the name of Country Gas Distributors, expanded to become a four-state LP gas retailer and wholesaler. With the spirited guidance from subsequent family generations, the company continued to develop their products and services and was eventually renamed Eastern Propane.  Today, Eastern Propane and Oil is a household name in the communities we serve. For over eighty years we’ve continued to provide the same caring, reliable, and customer-friendly business the Clements envisioned back in Danvers, MA in the 30′s. Although the company has seen tremendous growth and is now the country’s 15th largest propane gas retailer, Eastern continues to be family-owned. We still focus on the values customers would expect by providing a quality of service, products, convenience and satisfaction that rival and surpass other far bigger fuel suppliers.  The trust and loyalty of our customers, plus the dedicated efforts of our employees, have shaped us into the success that Eastern is today.

We can provide:

• Propane and oil delivery & service
• Home heating appliance sales & installation
• Construction/temporary heat services
• Commercial heating & cooling systems
• Pool & spa water heating systems & installation
• Propane tanks
• Service protection plans
• Appliance service and repair

Because we’re one of the largest propane gas retailers in the country, we can offer you the conveniences that smaller companies can’t.

• Online account management
• Automatic delivery schedules
• 24-hour emergency delivery & service
• Free in-site energy consultations
• State-of-the-art appliances
• Fuel budget & Pre-Buy plans
• Advanced tank monitoring

Our people

At Eastern we treat our employees with the same care and respect that we treat our customers – so they tend to stick with us for a very long time.  That means that you’ll get to know the Eastern employees you deal with on a regular basis – everyone from your delivery driver, customer service representative to your Eastern Energy Consultant.  Since we spend the extra time to get to know our customers, we thought it was only fair to provide our customers with a way to get to know our staff members.

Our Service

Techs Keep Your System Safe and Efficient Whether it’s a simple service request or a new equipment installation, serving your needs is our priority. When you call Eastern, you always speak to an employee – 24/7 – never an answering service. Eastern Propane is nationally respected for its commitment to safety and service, and for good reason: we’ve designed our service training program to exceed all state and federal requirements.

A Reputation for Service and Safety

Eastern has built a reputation on service and reliability for over 80 years. We value that trust, so we maintain the highest standards for recruiting our service technicians. We hire only those with outstanding qualities who are well qualified, safety conscious and demonstrate a conscientious work ethic.  Because service and safety go hand in hand, Eastern is committed to providing ongoing industry training for our service technicians. Not only do our technicians maintain the required industry safety certifications, they participate in regular company refresher courses to stay current with the latest practices in safety and current codes and regulations. Our technicians also take part in numerous company-sponsored and manufacturer sponsored training programs that offer specific instruction on the installation and repair of new equipment as it enters the marketplace.  Many of our service technicians have more than 20 years’ tenure at Eastern, and they demonstrate the commitment to quality, safety and reliability that our customers have come to expect – every day.  Quick Links Schedule a Delivery Schedule a Service Call Open An Account Plan Your Move  Ask An Energy Consultant Heat & Hot Water Choosing an Appliance Converting to Propane Get answers fast.

Delivery

For us, delivery means so much more than just “filling the tank.” Along with energy to your home, we deliver dependability, professionalism, and peace of mind. Our delivery technicians are trained to anticipate your needs, operate above industry standards, and spot any problems that may require attention. When you see our distinctive trucks on the road, you know they’re on their way to keep customers like you safe, warm, and satisfied with our timely, friendly, knowledgeable delivery service.

You Can Depend on Eastern Fuel Deliveries

For over 80 years we’ve been keeping customers safe and warm. A vital part of the trust you put in us is knowing that when you need fuel, we’ll be there, for both automatic delivery and will-call customers. Our drivers are knowledgeable, polite and very good at what they do…because they undergo training that’s above and beyond industry standards.  In fact, Eastern is committed to ongoing industry training for our delivery representatives. Not only do they maintain the required industry safety certifications, they participate in regular company refresher courses to stay current with the latest practices in safety and current codes and regulations.