GenTech Scientific, Inc
23 Mill Street, Arcade, New York, United States

Beginning in 1996, GenTech Scientific has served satisfied customers throughout the world. The GenTech Team has been listening to customers' unique needs and has been working hand-in-hand with them for 20 years.

A DISTINGUISHED REPUTATION

GenTech Scientific is well known throughout the analytical instrumentation community for its excellent service, repair and support. GenTech's reputation continuously expands our community to include customers' colleagues and referrals.

A COMMITMENT TO QUALITY

Now, with a reputation for service excellence throughout the scientific community, GenTech Scientific certifies most of its GC, HPLC, and Mass Spec systems. GenTech Certified equipment comes with a ONE YEAR WARRANTY that includes shipping, travel, parts and lifetime telephone support. Whether an instrument is one of our certified systems or any of our other fine analytical instruments, GenTech guarantees that your equipment will arrive in good working order—or we will refund your money!

THE ADVANTAGE OF OWNERSHIP AND EXTENSIVE INVENTORY

Unlike brokers, who must scramble to locate equipment, we simply locate your equipment in our extensive inventory and begin processing for delivery to you.

OUTSTANDING CUSTOMER SERVICE

GenTech Scientific prides itself in the high integrity of its employees who are committed to consistent, focused teamwork. The GenTech Team puts customers first and is always just an e-mail, phone call or live chat away.

EXPERT TECHNICAL SUPPORT

To meet your unique needs, GenTech Scientific employs full-time, highly skilled field service engineers and technicians. A number of our engineers hold degrees in Chemistry and have employment experience with laboratories; they know what an analytical lab needs to get the job done. GenTech Scientific engineers have the expertise to provide you and your operators with familiarization training.

FINANCING SOLUTIONS THAT MEET YOUR NEEDS

GenTech Scientific offers a variety of financing options to meet your needs. We provide affordable prices, various payment terms, leases, lease-to-purchase programs and rentals. We consider your budget and project time frame to offer you the best solutions.

SPECIAL OFFERS AND PROMOTIONS

Your relationship with GenTech Scientific doesn't end with your purchase. We stay in touch with you via monthly e-mail or fax to inform you of special instruments we have available and “limited time only” pricing.

RELIABLE PACKAGING AND DELIVERY

To protect your investment, GenTech Scientific custom-builds crates, and we arrange delivery through reputable shipping companies or personally hand-deliver the instrument to your lab.

CUSTOMER SATISFACTION

Do you need references? Visit our testimonials page and see why customers have been impressed with GenTech Scientific's sales and service. Why don't you buy an instrument from GenTech Scientific? Add your name to our list of satisfied customers. You'll experience for yourself all of the benefits of being our customer and discover many more!

GenTech Scientific was built on the foundation of reliable - yet affordable - instrument service and repair. Since 1996, the GenTech Team has been exceeding customers' expectations by providing service, repair, Preventative Maintenance (PM) , and instrument qualification (OQ/PQ) for GC, LC, MS, ICP and ICP/MS systems. Our skilled technicians also repair and service headspace for GC. With the addition of a “Flying Test Probe” circuit board scanner, we have extended our service capabilities to include circuit board repair to the component level.

Begun as a GC/MS service company, GenTech Scientific quickly became known throughout the mass spec community for the excellent quality of its service and the high integrity of its staff. As GenTech Scientific evolved into analytical instrument refurbishment, its reputation for reliable service and honesty remained the cornerstone of the company.

With our established foundation in instrument service, GenTech Scientific is able to offer quality refurbished Mass Spectrometer (MS), Gas Chromatograph (GC), High Performance Liquid Chromatograph (HPLC), Inductively Coupled Plasma (ICP) Systems from all major manufacturers such as Agilent, Waters, AB Sciex, Thermo/Finnigan, Varian, Shimadzu, Hitachi, Edwards and more. Our extensive inventory also features new headspace samplers and electron microscopes (SEM/TEM).

We are serious about being a team with a consistent focus - 100% customer satisfaction! We assist customers in gaining the most value from their analytical instruments. To extend instrument life, we maintain the industry's largest inventory of hard to find and obsolete parts. We also conduct customized, hands-on instrument training on a wide variety of analytical instruments from most major manufacturers, covering topics such as theory, operation, maintenance and troubleshooting.

With more than 100 combined years of laboratory and field service experience, the GenTech service department supports a full ONE (1) YEAR WARRANTY on all GenTech Certified instruments. Our dedication to customer satisfaction includes a SIXTY (60) DAY WARRANTY on service, whether performed at your location or at GenTech Scientific.