Sol Power is an employee owned and RI-based company founded in 2013. We provide turnkey solar photovoltaic installations. Sol Power consists of 8 employees; four office staff and our four person installation crew of in house RI electricians. This team enables us to handle all aspects of our installations from start to finish. We work all over mainland RI and our office is located in Providence. Sol Power has been selected as the community installer for four towns in RI and we hope to continue expanding as more Solarize programs happen. We pride ourselves on an unrivaled customer service experience, our top notch installation quality, and our cooperative and local business model. Sol Power is employee owned and democratically run. As a cooperative, our employees are either an owner of the company or on track to becoming one. Company profits are distributed among employees and equity in the company is awarded to employees for their work. Every employee of Sol Power is a small business owner. As such, we’re invested in our work. Our employees are the driving force behind our customer service and quality.
The Sol Power Advantage
- We manage our projects on a customer centric basis. Every customer has a contact at Sol Power responsible for coordinating and managing their installation. Our primary sales personnel are technically trained so that one person can answer both financial and technical questions. Throughout the installation the same person will be in contact with the customer for scheduling and providing assistance as needed. A consistent point of contact allows us to maintain a constant flow of information throughout the installation and develop a personal relationship with our customers. We understand that our customers lead busy lives, so we are available weekends and evenings for site visits and calls.
- Our customers have rated their overall installation experience with Sol Power an average of 4.6/5 on our internal customer satisfaction survey (a rating of 5 strongly indicates an excellent overall experience). We think that’s the result of top quality installation, responsive customer contact, and our ability to manage the whole process under one roof. We have complete control over the final product because we aren’t sub-contracting out any parts of the installation. Our lead installer, Tyler Mason, brings 9 years of solar installation experience along with NABCEP certification, the gold standard of the solar industry. He’s completed over 400 solar installations and worked with all the variations you could imagine in a New England residence, from metal roofs to off grid systems. Our customers can be assured of quality work knowing that a NABCEP PV certified installer is leading our installation crew and on site at their house.
- Sol Power is employee owned and democratically run. As a cooperative, our employees are either an owner of the company or on track to becoming one. Company profits are distributed among employees. Every employee of Sol Power is a small business owner. As such, we’re invested in our work. Our employees are the driving force behind our customer service and quality.
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