Zia Natural Gas Company
PO Drawer 888 , 100 Short Drive, Ruidoso Downs, New Mexico, United States

Zia Natural Gas Company is a natural gas distribution and transmission utility serving over 35,000 customers in the State of New Mexico. We are proud to be able to deliver natural gas, a clean-burning and affordable source of energy, to homes and businesses in Lea, Eddy, Lincoln, Dona Ana and Colfax counties. Throughout our system, we are working to promote energy efficiency and energy conservation both in the home and as a nation. Our 55 employees take pride in providing friendly, efficient, and personal customer service and in ensuring a safe and reliable operating system. We strive to operate and maintain our natural gas system to a higher standard and work to implement the best and most effective technology available. Zia Natural Gas Company believes in being a community partner by maintaining a local office or pay center in each of the communities we serve and by participating in local organizations and events. It is our vision to ensure a safe, reliable, affordable, and environmentally healthy future for the next generation.  Zia Natural Gas Company is committed to providing reliable and economical natural gas service to all its customers.  A complete copy of Zia’s Rates, Rules and Forms are available for your review in each of our district offices and within this site. If you have any questions about our natural gas service, please call or visit your local district office.

Natural Gas Safety

Natural gas is used by more than 50 percent of American households as their main heating source. Natural gas is clean, efficient and relatively safe. However, because there are potential dangers associated with natural gas usage, we are available for you twenty four hours a day, seven days a week, even on holidays. Our staff is constantly training and acquiring certifications that ensure that you, the customer, receive the absolute best and top of the line employees to take care of you when you need it, should you need it. Always keep the following safety information in mind when dealing with natural gas.

Gas Line Leaks

While rare, natural gas line leaks can be extremely dangerous. The most telling sign of a natural gas line leak is the familiar rotten egg odor the natural gas coming into the home has. This odor is added to the natural gas so it can be detected in the event of a leak.  The biggest hazard of a gas leak is an explosion. When natural gas builds up in an enclosed area, it becomes extremely volatile. A gas build up has the potential to be explosive, or could make those in the area very sick. Gas leaks in the home can be easily prevented by ensuring flexible gas lines are inspected regularly and installed properly by licensed professionals.  Gas leaks outside the home are dangerous as well. Most gas lines coming into the home are buried underground. Before doing any job that requires digging outside, homeowners should call the the state’s One Call Service by dialing 8-1-1 at least 48 hours before digging. The utilities will be contacted and asked to mark the lines they own. After the lines have been marked safe, careful digging can begin. Municipalities, pipelines, gas distribution, telecommunication, water and electric companies have underground facilities everywhere in New Mexico. The approximate locations of Company Pipelines are generally marked with line marker posts and signs. However, company personnel shall determine the exact location of Company Pipelines. We also want to protect the Company’s Pipeline from damage by outside force and minimize disruption of service to our customers. The facility owners will either clear the facility if no underground utilities are present, or they will mark any underground lines within two working days using the standard APWA marking colors. These marks are good for ten working days. If your dig is delayed and you will need more than ten working days to complete your work, then you should call 811 again at least two working days before you dig so that the lines can be re-marked.

• With natural gas, youll never run out of fuel. Underground pipelines mean there is no disruption of supply due to storms or power outages. Unlike other heat sources that leave ashes and odors, natural gas will never leave a mess. And youll love the convenience natural gas adds to your home - from instant, cozy heat, to precision cooking, and nice, long showers without running out of hot water.
• Natural gas can do more than heat your home. It can be used for water heating, clothes drying, cooking, and mood-setting fireplaces. It can also be used outdoors for barbecuing, gas lighting, and even to heat your swimming pool or hot tub. Did you know they even make air conditioning units powered by the use of natural gas as well?
• Natural gas can save you money. Visit the appliance section to view cost comparison. Natural Gas is still your best energy buy.
• Natural gas is one of the worlds safest sources of energy used by millions all over the world to heat their homes and businesses.
• Natural gas comes from a pipeline underground. Its always there when you need it and you never have to worry about running out of fuel, or arranging for deliveries. Many natural gas appliances will operate during a power outage so you can still stay warm, have hot water and eat well.
• By all measures natural gas is the best energy alternative for today. It is the cleanest burning fossil fuel available today. By funding natural gas efficiency programs, natural gas utilities helped customers save 136 trillion Btu of energy and offset 7.1 million metric tons of carbon dioxide emissions in 2012. This represents a 9 percent increase from the 125 trillion Btu of energy savings and 6.5 million metric tons of avoided CO2 emission achieved in 2011. Choosing natural gas appliances is an easy way to reduce your impact on the environment without sacrificing comfort or style.
• International supply issues will never stand in the way of heating your home. About 98% of the natural gas used in the United States is produced in North America. Technological advances have unlocked enough natural gas in the U.S. to fuel our nation for generations. Using natural gas reduces the nations dependence on foreign oil and creates jobs in the U.S. Natural gas is produced, transported and sold in America by American companies. The natural gas industry supports more than 2.8 million jobs in the U.S.
• Clean burning natural gas heating equipment means less maintenance and repairs over the years. It simply burns cleaner and costs less to use than other options.
• Adding natural gas heating, a fireplace and other appliances to your home, farm or cottage will pay dividends down the road when you decide its time to move.